We collect personal information provided voluntarily by users, such as name, email address, phone number, and payment details, when they place an order or interact with our website and services.
We use personal information to process orders, communicate with users, and improve our services. We may also use this data to fulfill legal requirements.
We may share personal information with third-party service providers and partners who assist us in delivering our products, processing payments, and fulfilling business functions. We do not sell or rent personal information to third parties
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and provide personalized content and advertisements. By using our website, you consent to the use of cookies in accordance with this policy. You can manage cookie preferences through your web browser settings.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically for any updates.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at info@chambergyld.ae.
We offer free shipping on orders above 2000 AED. Standard shipping charge is 60 AED on orders below 2000 AED
• Delivery Timelines: Standard delivery time is 3 to 5 business days within the UAE.
• Processing Time: 2 to 3 business days.
• Countries Delivered To: Currently, we deliver within the UAE only.
We accept payment through credit card, debit card, and cash on delivery.
Order Cancellation
Cancellation requests for orders that have been processed and prepared for shipment are subject to an AED 50 cancellation fee. If you decide to cancel your order after the item has shipped, shipping charges will apply, and any remaining balance will be refunded.
Refund Policy
In case of order cancellation, refunds are processed within 7 to 10 business days from submission of your cancellation. We will update you once your refund has been initiated. Refunds will only be provided through bank transfer; for cash payments, the customer must provide bank details.
Return or Exchange of the Product
If products are damaged in transit, exchanges are processed within 7 to 10 business days from submission of the complaint. No returns or exchanges are accepted after delivery unless the item is faulty. For damaged goods, please email info@chambergyld.ae with an image or video of the item.
Phone: +971 50 671 7972
Email: info@chambergyld.ae
Address: Office3,Building No3, d3 ,Dubai, UAE
“Thank you for your prompt service”
“Thank you so much & thank you for your kind customer service & promptness”
“The reaction I got when my friend saw the gift is priceless! Thank you so much it’s sooo beautiful !”
“I really appreciate you creativity and getting out of your way to make it happen. Thanks a lot Zeena.”
“My mom received her gift and she is so happy, thank you for making her day!”
“Thank you so much for your amazing help! Love the packaging and everything.”
“I trust you! Not worried at all! Thank you so much.”
“ My friends was ecstatic about the gift and she said the package looked so beautiful and that it made her day! Thank you so much for your help!”
“Oh My God these boxes are brilliant!”
“You are out of this world , your taste is so refreshing ! Thank you”
“We are so happy about the gifts as if they’re for us ! Zeena I really enjoy working with you, you are such a sweet and nice person! You deserve the best ! Your work is beautiful and the journey of gifting with you is amazing!”
“WOW WOW WOW”
“Wooow ! Very Elegant ! Thank you“
“You are the best !!!”
“You gifts are so beautiful and I know they will be loved!”
“I’m in love with your products”
“Thank you so much what excellent customer service!!”
“You’re amazing with your unique gifts and thoughts. Blessings be over you”
“More people have to learn about your phenomenal services of sending gifts and how you never fail to impress me every single time, in every single occasion! My favourite gifting place in Amman!”
“Loving themmm Zeena you’re amazing”
“Hello Zeena, WOW1 The gifts look soo good!”
“I had friends call and say their mom will be using the items when she say one on one guests. Another said it was like a miracle because her brother wanted a Jarra for his room. The moms of my friends kept thanking profusely. They loved everything from the box to the items and appreciated the craft and design and beautiful color.“
“ Hi we just did the unboxing on zoom lol , She loved everything and commends you on a job well done with the wrapping. I think she loved the Jarra the most, she apparently collects ceramics so she was especially excited about that one. But really thank you for mking this such s special gift.”
“I really appreciate that you give local and small businesses that wonderful exposure in your shop”
“Yes ! We took some time to decide but thankfully you managed all. Looking forward to working with you again in the future.”
“Zeena you are absolutely amazing! I didn’t imagine they would look this great!”
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