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Terms & Condition

Introduction

These terms and conditions govern your use of the products and services offered by Chambergyld FZ-LLC (“we,” “us,” or “our”) through our website, chambergyld.ae, and other platforms. By placing an order with us, you agree to comply with these terms and conditions

Ordering

When you place an order through our website, you agree to provide accurate and complete information, including your name, shipping address, and payment details.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases where the product is out of stock, pricing errors occur, or fraudulent activity is suspected.

Prices and Payment

All prices are in AED and are subject to change without notice. The total price payable for an order includes the product price plus any applicable taxes and shipping fees.

Payment for orders must be made in full at the time of purchase using the payment methods available on our website. We accept credit cards, debit cards, and cash on delivery.

Refund and Cancellation Policy

You may cancel your order within 24 hours of placing it, provided that the order has not yet been processed or shipped. To cancel an order, please contact us at info@chambergyld.ae.

Due to the custom nature of our products, all sales are final once an order is approved and processed. We do not accept returns or offer refunds for customized items unless there is a defect in the product.

Delivery

We make every effort to deliver your order within the estimated delivery timeframe provided at the time of purchase. However, we cannot guarantee delivery dates or times.

Delivery will be made to the shipping address provided by you at the time of order placement. We are not responsible for lost or undelivered shipments due to incorrect or incomplete address information provided by you

Standard processing time is 2 to 3 business days, and delivery within the UAE typically takes 3 to 5 business days, excluding Fridays and major holidays.

SUBSTITUTIONS

We pride ourselves on working with small-batch and local artisan businesses and as a result, certain items can become unavailable on occasion without a lot of advanced notice. In the event an item is unavailable at the time of being ordered, we reserve the right to substitute an item of the same type, of equal or greater value, and as close to your original item as possible. If the item is especially unique and an appropriate substitution doesn’t exist, we’ll omit the item and issue a credit. We strive to provide our customers with the highest quality products and services. We apologize for any inconvenience this may cause and thank you for your understanding.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the UAE.

PRODUCT IMAGES

Chamber Gyld has made every effort to display as accurately as possible the images of its products that appear at the Site. We cannot guarantee that your computer monitor’s display of any product will be completely accurate.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products and services.

Our total liability to you for any claims arising out of or in connection with these terms and conditions shall not exceed the total amount paid by you for the relevant order.

Changes to Terms and Conditions

We reserve the right to amend or update these terms and conditions at any time without prior notice. Your continued use of our products and services after any such changes shall constitute your acceptance of the revised terms and conditions.

Contact Us

if you have any questions or concerns about these terms and conditions, please contact us at info@chambergyld.ae

TRUSTED PARTNERS

Testimonials

“Thank you for your prompt service”

“Thank you so much & thank you for your kind customer service & promptness”

“The reaction I got when my friend saw the gift is priceless! Thank you so much it’s sooo beautiful !”

“I really appreciate you creativity and getting out of your way to make it happen. Thanks a lot Zeena.”

“My mom received her gift and she is so happy, thank you for making her day!”

“Thank you so much for your amazing help! Love the packaging and everything.”

“I trust you! Not worried at all! Thank you so much.”

“ My friends was ecstatic about the gift and she said the package looked so beautiful and that it made her day! Thank you so much for your help!”

“Oh My God these boxes are brilliant!”

“You are out of this world , your taste is so refreshing ! Thank you”

“We are so happy about the gifts as if they’re for us ! Zeena I really enjoy working with you, you are such a sweet and nice person! You deserve the best ! Your work is beautiful and the journey of gifting with you is amazing!”

“WOW WOW WOW”

“Wooow ! Very Elegant ! Thank you“

“You are the best !!!”

“You gifts are so beautiful and I know they will be loved!”

“I’m in love with your products”

“Thank you so much what excellent customer service!!”

“You’re amazing with your unique gifts and thoughts. Blessings be over you”

“More people have to learn about your phenomenal services of sending gifts and how you never fail to impress me every single time, in every single occasion! My favourite gifting place in Amman!”

“Loving themmm Zeena you’re amazing”

“Hello Zeena, WOW1 The gifts look soo good!”

“I had friends call and say their mom will be using the items when she say one on one guests. Another said it was like a miracle because her brother wanted a Jarra for his room. The moms of my friends kept thanking profusely. They loved everything from the box to the items and appreciated the craft and design and beautiful color.“

“ Hi we just did the unboxing on zoom lol , She loved everything and commends you on a job well done with the wrapping. I think she loved the Jarra the most, she apparently collects ceramics so she was especially excited about that one. But really thank you for mking this such s special gift.”

“I really appreciate that you give local and small businesses that wonderful exposure in your shop”

“Yes ! We took some time to decide but thankfully you managed all. Looking forward to working with you again in the future.”

“Zeena you are absolutely amazing! I didn’t imagine they would look this great!”

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